Client Satisfaction Survey – Service Model
If you have recently received or are receiving services from Open Doors for Lanark Children and Youth we are interested in getting feedback from your experience. Please take a couple of minutes (maybe less) to answer a few questions.
Thank you for your time as it will help us improve the service we provide in the future!
Click the button below to get started
Service Update During COVID-19
Open Doors for Lanark Children and Youth is providing services—virtually!
We are available to everyone who needs our services through various virtual means (phone and video, social media which includes Facebook, www.opendoors.on.ca and Instagram) and face to face if needed.
NEW SERVICE - Talk-In Single Sessions Now Available By Video or Phone
All clients calling in for services will be offered a virtual session first to determine the specific needs of the client
Our services may be accessed by children and youth (aged 0-18) and their families, as well as by parents requiring support.
You can call for an appointment as often you need.
However, you must be in Ontario to receive telephone or video sessions.
To arrange for a virtual session, call your local office or call us toll-free at 1-877-232-8260.
Your appointment will take place within 48 hours of your call
If your call is not answered immediately, please leave a message with your name and contact number so we can get in touch with you.
For Emergencies Please Call 911
To get help after hours please call the Kids Help Phone at
Our current business hours are
MONDAY TO FRIDAY 8:30am - 4:30pm
TUESDAY evenings until 8:00 pm
We make it possible for Lanark children and youth with mental health needs to live, learn and thrive.
When families, children or youth need help to address mental health worries or concerns, an Open Doors Counsellor can help.
When youth are struggling, and those who care for them are worried that the youth are at risk, the youth program provides an alternative to the traditional path into counselling services.
The Family Resource Team is an intensive service that works with parents to help identify and respond to the unique challenges faced by their family.
A specialized counselling service available for families with infants and children through to their seventh birthday.
The Quick Response Service is offered to families and youth in crisis. A Quick Response counselor is available for support and guidance by phone or in person, if required.
We offer single counselling sessions focusing on your strengths and abilities and helping you develop new strategies to get “un-stuck” from that difficult place.
Children and youth have a right to grow up free of violence in a safe, healthy and nurturing community. The Lanark Child and Youth Advocacy Centre delivers a service that promotes strength, healing, and resiliency in children, youth, and their families who have been affected by serious crime, violence, or abuse, and is sensitive to their unique needs by providing comprehensive seamless service and support.